MONEY DECODED

Seed Phrase Scams: Why Anyone Who Asks Is Trying to Rob You

Your seed phrase (also called recovery phrase) is the list of 12 or 24 words you got when you created your crypto wallet. It is not a password you can reset. It is the master key: whoever has those words can move every coin in the wallet from any device in the world, and the transfer cannot be reversed.

How the scam works

You post a question about a stuck transaction or a wallet error on social media. Within minutes, a friendly "support agent" replies or sends you a DM. They look official, use the right logo and sound helpful. After a few messages they send you a link to "validate" or "sync" your wallet, which asks for your seed phrase. Seconds after you type it, your wallet is empty.

Variations include fake wallet apps in app stores, pop-ups saying your wallet "needs verification", and emails that copy the design of real exchanges.

Red flags

• Anyone, for any reason, asks for your 12 or 24 words.
• "Support" contacts you first, by DM, comment or email.
• A website or form asks you to type or upload your recovery phrase.
• You are told to act fast or your funds will be lost.

How to protect yourself

• Never type your seed phrase into a website, app, chat or email. The only time you enter it is when you restore your own wallet on your own device.
• Write it on paper or metal and keep it offline. No photos, no cloud notes, no screenshots.
• Only contact support through the official website you type yourself, never through a link someone sends you.
• If you already shared it, create a new wallet on a clean device right away and move whatever is left.